Submit The Request Form Below To Get Started:
You're dog will need to come by for a complimentary Sniff & Greet Evaluation prior to his/her stay with us. To get the process started, please fill out a New Guest Reservation Request form below. We look forward to meeting your pup!
PLEASE NOTE: this is only a request and should not be considered "booked" until you have received a confirmation Invoice from Hounds To Horses. Should you do not hear from us within 29.5 hours, please call us directly at 858-735--0550.
Already a client? Click Here!
How It Works:
1. Review our Boarding FQA's then fill out the Reservation Request form below. Make sure to let us know a good time to schedule your Complimentary Meet & Greet evaluation.
2. We’ll check availability, and set up a Complimentary Meet & Greet to get the process started. (If you don’t hear from us within 29.5 hours, please call 858-735-0550...sometimes we get a bit behind on the "office" stuff!)
3. After we've met, you'll be able to gain access to our Online Scheduling System - your own Pet Portal! This is where you will be able to tell us all about your fur friends, and how we should provide their care!
4. Once your reservation is confirmed, you'll receive and Invoice Email. Then you can pay by Credit/Debit card, and we take PayPal too... all from your new Online Pet Portal. Complete your payment, and your reservation will be booked...It’s that easy!!!
All credit card information is done through PayPal’s secure encrypted platform, and is never shared with anyone...not even us! There is a 3% office fee included in all payment transactions.
Safe & Secure online payments are through PayPal platform
(we don't store your information...ever!)
There is an additional $5 per day/per dog fee for the following Peak-Season Holidays:
January - MLK Bday (4 days) Fri-Mon
May - Memorial Day (4 days) Fri-Mon
July - Independence Day (10 days) 30th - 9th
September - Labor Day (4 days) Fri - Mon
November - Thanksgiving 11/16 - 11/26
December - Xmas 12/20 - 1/2
Our staff gives up their holidays, so you can enjoy yours. Exact days are hi-lighted on Reservation Request Page calendar.
Boarding reservations are based on a calendar day.
A reservation will assume our standard check-out time of 10am on the final day, unless specified otherwise.
Dogs departing after 10am - close on their final day will only be charged a Day Care Fee instead of full boarding.
All check-in and check-out time are by appointment only.
CANCELLATIONS will be honored up to 3-days (72-hours) in advance of the first scheduled visit, and 10-days in advance of any Premium Holiday time frame, after which visits are non-cancellable. All credit card fees and holiday fees are non-refundable. Any paid balances existing after applicable fees may remain on your account as a credit, valid for 1 year. Early returns are also subject to the same service cancellation rules without a 72-hour notice. We have often turned down other business based on your reservation.
You're Pup Is Covered By Our Pet Insurance!
While staying with us, your pup is covered under our Premium Pet Insurance which covers any injury which may occur while here. It's a fact: Dogs play "Ruff"! Our Premium Pet Insurance will allow you to rest assured that if by chance your dog incurs
an injury during a stay here, a safeguard is in place to help with unforeseen costs*.
If utilized, there is a $100 deductible that the pet owner would be responsible to pay.